Sypply Supervisor

Who We Are

Richelieu Hardware is a North American leader and a true change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

More than 110,000 customers across North America, including manufacturers of kitchen and bathroom cabinets, storage and closet systems, residential and office furniture, doors and windows, residential and commercial millwork, as well as hardware retailers, including major home improvement chains.

A team of over 3,200 employees, nearly half of whom work in marketing, sales, and customer service‑related roles. Nearly 50% of Richelieu employees are also company shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

Reporting to the Operations Management team, your role will be to supervise and coordinate outbound logistics activities, ensure efficient shipment preparation, support operational priorities, and contribute to maintaining high standards of productivity, quality, safety, and customer service.

• Supervise and lead the outbound logistics team
• Coordinate daily shipment preparation and outbound activities
• Ensure that the right products are shipped to the right place at the right time
• Oversee quality control related to shipment accuracy, timing, and packaging
• Work closely with transport companies and internal departments
• Develop specific plans to prioritize operational activities
• Organize tasks and assign work according to operational needs
• Monitor and review employee work to ensure productivity and quality standards
• Support hands‑on activities when required, including filling shipments
• Plan and organize operational logistics activities
• Prepare and submit operational reports
• Resolve work‑related issues and recommend measures to improve productivity and product quality
• Train employees on duties, procedures, and company policies
• Coordinate safety‑related activities and promote a safe work environment
• Organize and maintain inventory
• Arrange for maintenance and repair work when required
• Oversee and coordinate maintenance‑related activities

• Previous supervisory experience in a logistics, warehouse, distribution, or operations environment
• Experience leading and coordinating a team
• Hands‑on operational experience
• Forklift licence or experience required
• Previous experience with asset management or inventory control
• Ability to prioritize, plan, and organize work effectively
• Strong problem‑solving skills and ability to improve operational processes
• Good communication skills and ability to collaborate with other departments
• Customer‑service mindset and strong teamwork skills
• Ability to work in a fast‑paced environment

• A strong team leader with a hands‑on approach
• Organized, structured, and able to manage priorities
• Comfortable working in a busy logistics and distribution environment
• Focused on productivity, accuracy, safety, and quality
• Proactive in solving operational issues
• Able to motivate, train, and support team members
• Collaborative and results‑oriented

• Canadian flagship company:
  Proudly rooted in Canada with operations across Canada and the United States, Richelieu enjoys strong brand recognition and an excellent reputation.
• Mature and stable organization:
  With over 50 years of market experience, we offer a secure and reliable work environment.
• Continuous growth: A solid financial foundation and ongoing expansion create long‑term career opportunities.
• Competitive compensation:
  Market‑aligned base salary.
• Share ownership opportunity:
  Employees are encouraged to become shareholders.
• Work‑life balance: A healthy and flexible work environment that supports personal and professional balance.
• High‑quality products: A strong commitment to excellence and customer satisfaction.
• Career development opportunities:
  Ongoing training and professional growth initiatives.