A leading national distributor of pop culture, trading card games (TCG), and collectible merchandise is seeking an experienced Warehouse Manager to oversee operations at their 20,000 sq. ft. facility in Surrey, BC.
This hands-on leadership role plays a critical part in driving operational excellence, team coordination, and daily workflow execution across receiving, inventory management, and fulfillment. The ideal candidate brings extensive warehouse management experience, strong expertise in implementing bin systems, and a proactive leadership style. If you thrive in a fast-paced environment and have a passion or familiarity with collectible card gaming and pop culture merchandise, this is an exceptional opportunity to lead a dedicated team in an engaging industry.
PositionWarehouse Manager
LocationSurrey, BC
Position TypeFull-time, Permanent Position
Pay Rate$38.00 – $45.00/hour (commensurate with experience)
Schedule & ShiftMonday – Friday 9:00 AM – 5:00 PM (8-hour shifts; occasional overtime & bi-annual weekend inventory required)
Eligibility- Minimum 10 years of experience as a Warehouse or Distribution Center Manager
- Hands-on experience implementing and managing a warehouse BIN System
- Ability to successfully clear a criminal background check and provide professional references
- You are currently located in and legally permitted to work full-time in British Columbia
- While all applications are appreciated, only qualified candidates currently residing in British Columbia will be considered and contacted.
- Permanent position with a reputable organization
- Competitive hourly wage ($38.00 – $45.00/hour) based on experience
- Standard weekday day shift (Monday to Friday, 9:00 AM – 5:00 PM) offering excellent work-life balance
- Full-time leadership position overseeing a well-established 20,000 sq. ft. distribution facility
- Opportunity to lead a close-knit operational team of ~16 dedicated staff members
- Engaging product environment ideal for hobbyists passionate about gaming, TCG, and collectibles
- Collaborative, safety-focused, and dynamic workplace culture
- Oversee and optimize daily warehouse operations, including inbound receiving, inventory organization, order picking, packing, and shipping
- Manage inventory control, reconcile stock discrepancies, and lead bi-annual weekend inventory counts (conducted twice per year)
Lead, coordinate, and mentor a team of ~16 warehouse personnel, including Shipping/Receiving department leads - Track key performance metrics, identify operational bottlenecks, and execute continuous process improvements
- Conduct regular employee performance reviews and foster a high-accountability team environment
- Enforce, train, and maintain compliance with all Health and Safety requirements and workplace regulations
- Operate material handling equipment, including Walkie Stackers and Forklifts, to support daily floor execution
- 10+ years of warehouse or operations management experience required (minimum 5+ years required)
- Demonstrated expertise in warehouse layout, inventory management, and BIN system implementation
- Certified and experienced in operating Walkie Stackers and Forklifts (valid external certification is an asset)
- Proficiency in MS Windows and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Strong leadership, communication, organizational, and decision-making skills under pressure
- Knowledge or personal interest in Trading Card Games (TCG like Pokémon, Magic: The Gathering, etc.) and pop culture merchandise is considered a strong asset
- Physical ability to stand, walk, and lift up to 50 lbs throughout the shift
If you have the skills/qualifications detailed above we would love to connect further.
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