Booking Assistant

Holiday Booking Assistant - Kickstart Your Career in Travel

Do you love travel and enjoy helping people plan their perfect getaways? Join a leading travel company on the outskirts of Lingfield and gain hands-on experience, a recognised qualification, and a competitive salary!

Lloyd Recruitment Services is recruiting Holiday Booking Assistants to start their careers in the travel industry.

What's on offer:

• Starting salary 19,500, rising to 27,000 after completing the apprenticeship, with further potential 27k - 30k
• Hybrid working: office & WFH
• 25 days holiday plus bank holidays (option to buy/sell up to 5 days)
• Company pension, life assurance, private health scheme
• Discounted gym membership and retail offers
• Complete a Level 2 Customer Service Practitioner apprenticeship

Key responsibilities:

• Assist customers in booking their dream holidays with personalised recommendations
• Handle calls, emails, and social media enquiries with excellent service
• Promote travel products and ensure all bookings are accurate in the CRM system
• Resolve customer issues professionally
• Collaborate with the team to meet individual and team goals

Who we're looking for:

• No prior experience required - full training provided
• Enthusiastic, reliable, and organised
• Confident communicators, both written and verbal
• Level 4 English and Maths (or equivalent) for apprenticeship

Details:

• Full-time, 35 hours/week, Monday-Friday, shifts 8:30am-6:00pm
• 12-month apprenticeship + 3-month assessment

Refer a friend who loves travel and earn up to 500 (see website for details).

Extra Information:

• Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.
• By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)

Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.