Customer Service Executive

Our client is an innovative, UK based, privately owned company which Designs, Manufactures and Markets Professional Quality Tools for Plumbing, Roofing and Drainage.

Located near Sutton in Surrey, they are a family owned and managed SME and are currently recruiting for a Customer Service Executive.

The main purpose of the role is to be the first point of contact for customers, via phone or email and process and invoice outgoing orders and provide administrative support to customers, Despatch and Sales teams for UK and Export orders.

Key Responsibilities:

• To take orders from customers by telephone, email and/or websites
• Process orders and generate pick lists and despatch notes
• Generate customer pro forma invoices, invoices and credits
• Handle any general customer queries and follow up where required

Desired

Experience and Skills:

• Exceptional attention to detail with a high level of accuracy
• Effective communication skills, both verbal and written
• Computer literate
• Proactive attitude with a desire to support the customer and ensure a high standard of customer service

Benefits:

• Discretionary Company Bonus Scheme
• Free Parking

Apply today with an up-to-date CV.