HVAC Service Manager

Our client is a long-established HVAC contractor delivering installation, maintenance and service solutions across the South. With a strong regional presence and established client base, they provide both planned and reactive support across a wide range of commercial environments.

They are now seeking a Service Manager to lead HVAC service operations across London and the South. This is a senior operational role responsible for managing field-based engineers, overseeing maintenance contracts, ensuring statutory compliance and maintaining key client relationships, while driving service performance, operational efficiency and sustainable growth across the region.

Key Responsibilities

Lead, manage and develop a team of HVAC service engineers

Oversee delivery of planned preventative maintenance (PPM) and reactive works

Manage scheduling, resource planning and engineer utilisation

Monitor KPIs, service performance and contract profitability

Act as the main point of contact for key accounts across London and the South

Support contract renewals, variations and identify growth opportunities

Work closely with projects and operations teams to ensure seamless delivery

Maintain high standards of customer satisfaction and technical quality

Skills & Experience Required

Strong technical knowledge of heating, ventilation and air conditioning systems

Good understanding of compliance, including F-Gas and Health & Safety

Experience leading field-based engineering teams

Strong commercial awareness and client-facing ability

Full UK driving licence

Package

£50,000 - £65,000 (depending on experience)

Company vehicle or car allowance

Performance-related bonus

8% Pension scheme

25 days holiday + bank holidays

Ongoing training and development

WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.

WR is acting as an Employment Agency in relation to this vacancy