Supported Living Service Lead; East A Driver

Location:

Surrey

Contract:

Full Time

Role Type:
Permanent

Working hours per week: 37.5

Salary: £35,000.00

Closing Date:
Thursday 2 April 2026

We are looking for a dynamic Service Lead to oversee our Supported Living sites in Surrey. There are currently 7 shared houses schemes based in Smallfield, Redhill, Caterham, West Norwood and Reading. All of the people we support have learning difficulties and or some mental health issues and/or autism. Our emphasis is on enabling people to access opportunities and facilities in the wider community, from a cinema or bowling alley to a doctor’s surgery, restaurant, or bar.

Our ultimate aim is to help people develop the confidence and skills to live a fulfilling life as part of their wider local community.

£35,000 per annum

• We offer Permanent contracts 37.5 hrs per week
• We provide a full induction programme to Care Certificate Standards
• We provide FREE training to achieve nationally recognised qualifications in Social Care
• Career progression path within the company
• Competitive rates of pay
• Employee Assistance Helpline
• Flexible Additional Holiday Purchase Scheme
• DBS check paid by Care Tech prior to starting with us
• Company Pension
• Free on-site parking

• Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager
• Ensure that all staff working within the home receive regular supervision, in accordance with Care Tech’s Policy.
• Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.
• Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.
• Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.
• Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.
• Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.
• Ensure that all steps are taken to maintain the health of people living within the homes.
• Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary.
• Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.
• Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.
• Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required.
• Ensure that proper record and administrative systems are in place within the home, as required by Care Tech Policy & Procedures, and Statutory Authorities.
• Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.
• Participate in the Area’s on-call management system as required.
• Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.
• Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.
• Ensure that good communication networks are maintained within the home, upwards within Care Tech’s management structure, and sideways to relevant others.
• Support the Company’s Disciplinary…