Business Support Manager Downs H&C

Surrey Downs Health & Care

We are seeking an enthusiastic and motivated Business Support Manager to join Surrey Downs Health & Care. This is an exciting development opportunity for candidates looking to build a career in healthcare management, governance, HR, finance, policy, and business analysis.

In this role, you will provide comprehensive business support, including project management, data analysis, corporate governance, and secretariat support to key forums and meetings. You will work closely with internal and external stakeholders, engaging collaboratively to influence outcomes, improve processes, and support the delivery of high-quality services.

The role is ideal for someone keen to develop a wide range of skills across business management, strategy, and service delivery, gaining hands‑on experience in a fast‑paced, multi‑professional environment with full induction and ongoing support provided.

• To develop information systems and provide a high‑quality document management service so that information is stored in a structured manner that is secure and easily accessible for those that need it.
• Ensure the team's compliance on corporate governance matters on behalf of the Director and the Senior Management Team.
• To be responsible for compiling, prioritising, managing and maintaining the team’s business plans on behalf of the Director.
• Responsible for providing regular reports and assurance on key strategic projects. They will take responsibility for continually reviewing progress, identifying risks, considering options and taking action to control and adjust against key project milestones and objectives of the business case as appropriate, including the development of appropriate contingency plans and effective communication channels which keep all stakeholders informed.
• Set up administrative and information systems and processes.
• Demonstrate a high level of communication skills when dealing with a range of stakeholders both internal and external.
• To work autonomously on own initiative and be self‑directed and apply own judgement regarding key decisions about the direction of the service change and activities which may impact on the delivery of key target.
• Provide cover, as and when required, for other members of the team.
• Development and implementation of business policies in line with corporate governance policies and procedures.

Surrey Downs Health & Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health & Care has a track record of providing person‑centred care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes

• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area.
• Epsom and St Helier’s University Hospitals NHS Trust.
• Surrey Council County.

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It’s on those grounds that the Surrey Downs Health & Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

For further details / informal visits contact:

Name:
Binu Cherian

Job title:

Chief Operating Officer

Email address:

Telephone number: