ServiceNow Training Consultant

Service Now Training Consultant This role is focused on delivering effective training recommendations, supporting activities with regional account teams to ensure successful execution of training plans, while developing expertise to influence larger-scale engagements over time. Inside IR35 Hybrid working The role will oversee customer-skilling programs and ensure effective learning outcomes, maximizing the value of their Service Now product investments. French or Arabic Speaking would be a distinct advantage Key skills/experience
• Bachelor’s degree or equivalent experience.
• 3–5 years of experience in account management, customer success, training coordination, or related field.
• Experience in a matrixed, global organization.
• Strong written and verbal communication skills, with ability to present to mid-level customer stakeholders.
• Familiarity with Service Now training and certification offerings preferred.
• Ability to manage multiple accounts and deliverables in parallel.
• Strong working knowledge of MS Office applications, especially Microsoft PowerPoint and Excel, with demonstrated ability to create customer-facing proposals.
• A proven ability to consolidate and interpret technical information and translate it in a meaningful way for key stakeholders.
• Experience incorporating analysis and reporting into programs.
• Strong organizational skills and attention to detail.
• Customer-centric mindset with problem-solving orientation. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously.

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