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2nd Line Help Desk Engineer

Job in Surrey, Surrey County, England, UK
Listing for: Jump IT Recruitment
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

1st Line, 2nd Line, Help Desk, Service Desk, SLA's, ITIL, Problem Solving, Incident Management, Windows, Office
365, Microsoft, AD, Remote Desktop, Hardware (Desktop, Mobile and Laptop), Software, Network

New role to join our client's Surrey-based Help Desk Support team.

The role is permanent and predominantly office-based (Guildford area).

Good experience of 1st and 2nd Line support is needed across desktop, mobile, and laptops using Microsoft-based tech (Office
365, AD, etc.)

Good problem-solving skills are essential.

Excellent interpersonal skills are expected.

This really is a great opportunity to join a settled, happy team!

Interested?

The 2nd Line Help Desk Engineer - Surrey position in the IT & Technology, Engineering field is open for applications.

Join Jump IT Recruitment and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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