Head of Administration Services

Location: Felbridge

Our client, a leading private healthcare provider, is seeking a Head of Administration Services to join their Senior Management Team. They are renowned for delivering exceptional patient care and supporting their teams in a collaborative and professional environment.

What’s in it for you:

Monday–Friday, 9am–5pm
Competitive salary (up to £45,000 DOE)
31 days annual leave plus bank holidays
Private medical cover
Company pension scheme
Free onsite parking

This is a fully office-based role near East Grinstead. Own transport is essential due to the rural location of offices.

The Role:

As Head of Administration Services, you will oversee the efficient running of administration, IT, and facilities across the organisation. This is a hands-on, varied role with opportunities to influence operations, improve processes, and deliver an outstanding patient and staff experience.
Team Management:

Lead a team of administrative professionals, managing schedules, workloads, and performance.
Provide guidance, support, and training to develop team capability.
Act as the main point of contact for the department, handling queries and escalations.
Participate in team meetings, in-house training, and departmental discussions.
Monitor departmental performance and budgets, preparing reports for Senior Management.
Review and refine operational processes to enhance efficiency and quality.

Facilities Management:

Oversee all aspects of building and facilities maintenance.
Manage contractors and suppliers, ensuring compliance, quality, and value.
Maintain equipment and premises in line with regulatory and safety standards.

IT Management:

Oversee implementation, maintenance, and performance of IT systems.
Monitor software efficiency, identify improvements, and manage third-party IT providers.
Ensure systems support operational needs and comply with data protection requirements.

Person Specification:

Experience in a clinical, medical, or similar environment.
Proven ability to lead and manage multidisciplinary teams.
Strong financial acumen, including budgeting and resource allocation.
Excellent problem-solving and decision-making skills.
Exceptional communication skills, confident liaising with internal teams, senior management, patients, suppliers, and contractors.
Proficiency in IT systems and willingness to work with evolving technologies.

If you are an organised, proactive professional looking to make a real impact in a dynamic and rewarding environment, apply now to learn more about this exciting opportunity