HVAC Sales Administrator

Overview

An established HVAC manufacturer is seeking to appoint an experienced Sales Administrator. This is a process-driven role supporting import/export sales, order accuracy and customer service delivery.

The Role

You will manage the end-to-end sales administration process, ensuring accurate order processing, returns handling and coordination with logistics and finance.

Key responsibilities include:

Processing sales orders via SAP, ensuring pricing, stock and delivery data are accurate

Coordinating import/export documentation and liaising with freight and distribution partners

Managing RMAs, returns and credit processes

Supporting internal sales and external account managers with order status updates

Liaising with warehouse and supply chain teams to resolve delivery queries

Maintaining accurate customer records and commercial documentation

The position is office-based and requires close collaboration with commercial, logistics and operations teams.

Requirements

Proven experience in a Sales Administrator or Sales Support role within HVAC, engineering or technical manufacturing

Strong working knowledge of SAP (essential)

Experience handling import/export sales documentation

Familiar with order processing, returns and credit procedures

Confident liaising with contractors, distributors or B2B customers

Strong attention to detail and process accuracy

Package

Salary: £35,000

Office-based, 5 days per week

Location:

Surrey

Structured, stable working environment within an established HVAC manufacturer

Standard company benefits package

WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.

WR is acting as an Employment Agency in relation to this vacancy