Out of Coordinator

Position: Out of Hours Coordinator
This role offers a starting hourly rate of £17.87 per hour. This role is out of hours working part time or on a bank contract.

We are excited to be hiring new Out of Hours Coordinators to join our fantastic Reablement team. The team is based all over Surrey with teams in the East and West of the County. This role will cover the East side of the county. The role is a vital part of our team being available to support our front line workers during Out of Hours periods.

Our Offer to You

26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) or annual leave allowance for bank staff
Option to buy up to 10 days of additional annual leave
A generous local government salary related pension
Up to 5 days of carer's leave and 2 paid volunteering days per year
An Employee Assistance Programme (EAP) to support health and wellbeing
Learning and development hub where you can access a wealth of resources
Wellbeing and lifestyle discounts including gym, travel, and shopping
A chance to make a real difference to the lives of our residents. About the Team

Our Reablement Service provides time‑limited support (typically up to six weeks), usually in people's own homes, helping people work towards their reablement goals so they can live more independently and stay in their communities. We work as a therapy‑led, multi‑disciplinary team alongside Team Leaders, Senior Reablement Practitioners, Reablement Practitioners and Therapists. Hybrid working is supported, and our frontline services operate seven days a week, 365 days a year.

About the Role

You will provide advice, support, and direction to Reablement staff during evenings, weekends, and Bank Holidays, ensuring a safe, responsive, and high‑quality service. This includes managing staffing resources, redeploying workers where necessary to ensure all visits are covered and responding to situations where service users or staff may be at risk.

The role involves making timely decisions, coordinating risk‑management actions, and liaising with the Emergency Duty Team when required. You will also ensure that local Reablement teams are kept fully informed of actions and outcomes.

You will work closely with internal colleagues and external partners, including health, housing, and independent sector home care providers, to maintain continuity of care and support vulnerable individuals.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with