Data Centre Technician COUNCIL

The starting salary for this role is £41,585 per annum, working 36 hours per week.

Surrey County Council operates dedicated on‑premise enterprise data centres that support the council's business‑critical services and a range of partnership customers. The Data Centre Team is seeking to recruit a Data Centre Technician (Critical Facilities Technical Officer).

This is an on‑site role, requiring attendance five days per week, with some travel between Surrey data centres and other locations around the county. Our core business hours are between 8 am and 6 pm but a flexible approach to working hours is a key requirement for this role. The role requires a basic DBS (Disclosure and Barring Service) and participation in an out‑of‑hours support rota.

As a Critical Facilities Technical Officer, you will be responsible for maintaining and supporting the council's data centres, ensuring optimal performance, cost efficiency, and risk management. The work can be diverse, sometimes unpredictable, and non‑routine, requiring a creative application of a wide range of skills. The role includes a broad range of tasks, such as:

• Performing installation, maintenance and troubleshooting of critical IT infrastructure, M&E (mechanical and electrical) systems and security controls.
• Supporting data centre services for both internal council operations and external partner customers.
• Collaborating with customers, third‑party engineers and stakeholders to deliver infrastructure projects and service improvements.
• Managing physical security & availability ensuring compliance with industry standards, including ISO 27001 and ITIL best practices.
• Supporting disaster recovery, capacity planning and business continuity within the data centres.
• Participating in a 24/7 out‑of‑hours support on a rotational basis.

The Data Centre Team is a small but dynamic and close‑knit multidisciplinary group that values teamwork, collaboration and having fun while ensuring the availability and security of Surrey County Council's data centres. We pride ourselves on fostering a supportive and inclusive environment.

While we take our responsibilities seriously, we also believe in enjoying our work, celebrating successes and keeping a sense of humour. Whether it is tackling challenging technical issues, brainstorming innovative solutions or sharing a laugh during breaks, you will find a team that works hard and supports each other every step of the way.

You will bring experience in planning, organising and managing projects, supporting your team to deliver shared outcomes, while also feeling comfortable taking ownership of tasks independently. You will be an IT professional who maintains enthusiasm and adaptability when navigating complex situations.

You will thrive in a dynamic data centre environment and demonstrate a commitment to continuous improvement, operational efficiency and effective collaboration within a multidisciplinary team. Experience of industry standards such as TIA‑942, ISO 27001, ITIL and PRINCE2 is beneficial, but we welcome applicants who can demonstrate equivalent knowledge or a willingness to learn.

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours.

• Experience working in large‑scale data centre environment, involving infrastructure maintenance & operations.
• Experience with data centre infrastructure including physical security controls, M&E and structured cabling.
• Experience delivering large‑scale customer projects within a critical IT environment.
• Understanding of ITIL and ISO 27001 frameworks and their application in a data centre.
• Must hold a valid UK driving licence and have access to a suitable vehicle with a current MOT and business insurance.

To apply, we request that you submit a CV and you will be asked the following questions.

• Describe your experience with data centre infrastructure including physical security controls, M&E and structured cabling.
• Describe your experience delivering large‑scale customer projects within a critical IT environment.
• Please describe your experience with industry standards…