Part Time Resource and Referral Coordinator

Job Details:

Job Location:

Susanville, CA 96130, Position Type:
Part Time, Salary Range: $20.00 - $22.08 Hourly, Job Category:
Admin - Clerical, We’re Hiring:
Part Time Resource & Referral Coordinator – Lassen County

$20.00–$22.08/hour | Part-Time | Nonprofit | Your Community Needs You!

Are you a people-person, an organizational rockstar, and a multi-tasking pro? Do you get excited about helping others, being part of a mission-driven team, and keeping a workplace running smoothly? Alliance for Workforce Development, Inc. (AFWD) is looking for a Resource & Referral Coordinator to be the heart of our Susanville Office—and the first smile clients see when they walk through our doors.

This position will be Monday through Friday 1pm-5pm.

AFWD is a nonprofit that operates state and federally funded employment and training programs through the America’s Job Center of California (AJCC) system. We serve individuals from all walks of life—and you’ll be the one helping them take that critical first step. As the first point of contact, you will set the tone for each customer’s experience—connecting them with services, information, and hope.

• Be the first point of contact— Greet and guide customers from all walks of life with professionalism and care
• Assist customers in our computer lab
  - Help individuals navigate job search tools, online applications, resumes, benefit portals, and more
• Promote and explain AFWD programs— you’re our biggest advocate and energizer for client referrals to our workforce programs
• Maintain a deep knowledge of community resources—from local nonprofits to state and federal agencies—and serve as a reliable referral partner
• Open and close workforce center/lab, help maintain office supply inventory, and ensure a clean, welcoming environment
• Track service data, keep accurate records, and assist with other front desk tasks
• Juggle it all—phones, walk-ins, data entry, customer questions—with calm and care

• Has top-tier customer service skills and loves helping people
• Is comfortable with technology and enjoys teaching others how to use it
• Is organized, dependable, and thrives in a fast-paced environment
• Can multitask efficiently without losing attention to detail
• Brings a positive attitude and a team-first mindset every day
• Is ready to be the go-to person for both our customers and our staff

• Meaningful work that directly impacts people’s lives
• A culture that values teamwork and professional growth
• You’ll be part of a mission-driven team making a real difference in Lassen County

Sick Leave, Vacation, Retirement & Holiday Pay including Christmas Eve through New Years off

If you’re looking for a job where everyday matters, where your energy and efforts lift others up, and where your skills help drive real change—we’d love to meet you.

Mission of the Alliance for Workforce Development Inc. (AFWD): AFWD is a regional nonprofit providing workforce development and human resource services; dedicated to enhancing the quality of life throughout our communities, by assisting businesses, organizations and job seekers with their pathways to success.

Under the direction of the Front-line Supervisor, incumbent will provide career services and support activities, directing customers to available services and partnering agencies. Incumbent will provide clients job listings from various sources; internal job wall, CalJOBS, classified ads, employment agency listings, and internet sites. Incumbent will assist in the creation of resumes, typing tests, pre-employment screenings and applications. In compliance with Federal, State, and Local rules, regulations and guidelines, the incumbent will provide eligibility screening for various…