Photocopier Field Service Engineer

Location: West Sussex

Job Title:

Photocopier Service Engineer

Location:

Southeast Inner M25 and surrounds
Job Type: Full-Time
Salary:
Competitive (Depending on Experience)

We are seeking an experienced Service Engineer to join a growing and dynamic print solutions provider in the Southeast. You will be responsible for the installation, maintenance, and repair of MFD devices across a wide range of client environments. This is an excellent opportunity for a technically strong engineer looking to develop their skills within a supportive and forward‑thinking team.
Canon experience is preferred but not essential as full training and development will be provided.

Key Responsibilities
 
Install, repair, and maintain MFD / printers (laser, inkjet, and multifunction devices)
Provide on‑site support and troubleshooting at customer locations
Diagnose and resolve hardware, software, and connectivity issues
Carry out routine servicing and preventative maintenance to maximise device uptime
Stay up to date with the latest technologies, updates, and new product releases
Deliver remote technical support and advice when required
Maintain accurate service records, parts usage, and job documentation
Adhere to all health and safety guidelines during installations and repairs
Work closely with customer service teams to ensure smooth operations and high customer satisfaction
Support PDI and refurbishment of devices in the office when needed   
Required Skills & Experience
 
MFD / Copier / PPD exposure  
Experience repairing and maintaining printers (laser, inkjet, MFDs)  
Strong diagnostic and fault‑finding skills
Solid understanding of printer technology and repair procedures
Experience working with a range of devices from small office to enterprise level
Excellent communication and customer‑facing skills
Strong IT knowledge, including networking and printer diagnostic software
Full UK driving licence
Ability to work independently and as part of a wider team
Flexibility to travel across the Southeast and attend the office for PDI/refurb work   
Preferred Attributes
 
Previous field service experience
Strong customer service mindset with a proactive approach
Comfortable working in a hybrid role — both inside and outside of London   
Benefits
 
Up to £37,000 basic salary
Company vehicle + fuel card
Ongoing training and career development
Pension scheme
25 days holiday per year   
If you are currently seeking a print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat.  CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of roles in this sector.
 
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