Compliance, Quality and Training Manager. Education & Training

Job Title: Compliance, Quality & Training Manager

Location: West Sussex (Office-based)

Hours: Full-time 40 hours per week

Salary: 30,000 - 33,000 per annum

An excellent opportunity has arisen for an experienced Compliance, Quality & Training Manager to join one of our clients in a trusted, hands‑on role with full ownership of ISO compliance, quality assurance, and training across the business.

This is a broad, impactful position suited to someone who enjoys working autonomously, maintaining audit‑ready standards, and driving continuous improvement across people, processes, and customer experience.

• Maintaining ISO management systems (e.g. ISO 9001)
• Leading internal and external audits end‑to‑end
• Identifying compliance risks, gaps, and improvement opportunities
• Updating policies, procedures, and compliance documentation
• Advising senior management on compliance, best practice, Health & Safety, and GDPR

• Analysing customer interactions and performance data, including QA and AI insight tools
• Identifying trends and areas for improvement
• Designing and delivering training and coaching programmes
• Improving communication quality, tone, and consistency
• Supporting onboarding and continuous employee development
• Measuring training effectiveness and embedding continuous improvement

• Proven experience maintaining ISO standards in a live business environment
• Experience in quality assurance, training, or performance management
• Confident leading audits independently
• Strong communication and stakeholder management skills
• Highly organised, methodical, and detail‑focused
• Practical, commercially minded approach

• Full‑time, permanent opportunity
• 30,000 - 33,000 salary
• Office‑based role with real ownership and autonomy
• Opportunity to shape compliance, quality, and training across the business

To apply
, please submit your application or contact Chloe Mc Causland at Clearline Recruitment on (phone number removed) between 8:30am - 5:00pm, Monday to Friday to find out more.