Site Security Officer - East

To provide on-site security presence and support across asylum accommodation properties, ensuring the safety and welfare of service users, staff, and assets. The Site Security Officer will act as a visible deterrent, respond to incidents, and uphold the standards of security and safeguarding in line with the AASC contract and Schedule 2 requirements.

• Maintain a visible and professional security presence at designated accommodation sites.
• Monitor access control, conduct patrols, and ensure site integrity.
• Respond to incidents and, when necessary, elevate to the Security Team Leader.
• Support service users in maintaining a safe living environment.
• Complete incident reports, HPNs, and other documentation accurately and promptly.
• Assist with safeguarding referrals and protective measures for vulnerable individuals.
• Ensure compliance with health & safety, data protection, and contractual obligations.
• Operate CCTV and other surveillance systems as required.
• Attend training sessions and briefings to maintain operational readiness.
• Communicate effectively with service users, colleagues, and external agencies.
• Be responsive to changing site needs and maintain flexibility with working hours.
• Always maintain confidentiality and data security.
• Support other sites or regions when required.
• Work closely with line manager and team members.
• Collaborate with others, attending meetings as required.
• Support team members and provide on-the-job training.
• Provide cover for other staff as agreed by line manager.
• Keep up-to-date with all written and verbal communications (e.g., emails, messages, calls).
• Ensure all records are maintained and kept up-to-date according to company policies and procedures.
• Monitor own work levels, progress and development in the role.
• Undertake all core learning and development programmes as required.
• Undertake relevant learning according to agreed Personal Development Plan.

• Hold a valid SIA Licence (Security Guarding or Door Supervision).
• Experience in front-line security or a similar role.
• Strong communication and interpersonal skills.
• Ability to remain calm under pressure and respond to incidents effectively.
• Basic IT skills for reporting and documentation.
• Understanding of safeguarding and duty of care principles.
• Willingness to work flexible hours including evenings and weekends.
• Collaborate with housing, operations, and safeguarding teams to support service delivery.

• Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships).
• Life Cover (2× basic salary).
• 6‑month probation period.
• Employer pension contribution (4% employer, 4% employee).
• Laptop/Phone/other equipment if required as part of job role.
• Referral Scheme.

Diversity Statement – Clearsprings Group is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Modern Slavery Statement – Clearsprings Groups conduct robust checks on any new employee, including eligibility to work in the UK, to safeguard against human trafficking or individuals being forced to work against their will.

Safeguarding Statement – Clearsprings Group is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expects all employees to share this commitment. All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.