Licensed Insurance Customer Service Representative

The Farmers Insurance, Bud Abel's Agency is excited to welcome a dedicated Customer Service Representative to join the largest Farmers Agency in Wisconsin! In this role, you’ll play a vital part in supporting our clients and ensuring their needs are met with professionalism and care.

We’re looking for motivated individuals who thrive in a fast-paced, team-oriented environment. If you’re eager to grow your skills, make meaningful connections, and be part of a high-performing team, this is the perfect opportunity for you. We’ll provide comprehensive training and resources to help you succeed.

• Paid Time Off (PTO)
• Flexible Schedule
• Parental Leave
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan
• Evenings Off
• Weekends Off
• Licensing Assistance Available

• Respond promptly to customer inquiries via phone and email, delivering exceptional service.
• Resolve service alerts and notifications by proactively reaching out to customers.
• Conduct conversations with current customers to identify and uncover potential sales opportunities.
• Support the team in marketing efforts and agency initiatives to drive growth.
• Assist with agency tasks to ensure smooth daily operations.

• Willingness to learn and develop insurance underwriting skills with a focus on Farmers Insurance products.
• Must have or be willing to obtain a Wisconsin Insurance License (licensing assistance available).
• Strong communication skills and a customer-focused mindset.
• Team-oriented approach, working collaboratively to support agency goals.
• Enthusiasm for growing sales opportunities while maintaining high-quality service standards.