Quality Manager

Join to apply for the Quality Manager role at Infiltrator Water Technologies (Decentralized Wastewater Treatment Solutions)

Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from recycled plastic. Founded in 1987, we operate throughout the US and Canada with 8 manufacturing plants in the US, dedicated sales, and corporate team members.

Infiltrator is a pioneer in innovative plastic technologies for underground water management. Infiltrator components are used in most onsite septic systems installed in the United States and Canada. Infiltrator is a proud Corporate Partner of Habitat for Humanity and each year donates components for 50 septic systems serving Habitat homes in North America. Infiltrator is committed to advancing the state of the art in all fronts, including product design, manufacturing, materials, wastewater science, marketing, management, and employee development.

In other words, we strive to be the best we can be.

This position directs the day‑to‑day function of the Quality Assurance Department to ensure the Orenco products (Commercial and residential treatment systems, Control Panels) meet or exceed customers’ requirements. This position interfaces with manufacturing personnel to develop, implement, and monitor procedures and Work Instructions to ensure product quality for internal and external customers. This position is responsible for directing Quality Analysts and quality auditors in support of manufacturing operations.

The focus of this position is the reduction of variation and ensuring acceptable outgoing quality levels. Works within ISO 9001 standards to accomplish the established quality objectives. Leads cross functional Six Sigma teams to continuously improve product quality and implement permanent root cause corrective actions.

• Develop, measure, and report internal and external product quality manufacturing performance metrics.
• Develop and maintain direct report objectives to monitor the effectiveness of assigned responsibilities.
• Oversee incoming inspection and testing of materials, components and finished products.
• Validate final inspection checks on completed control panels, High Voltage, functional testing, label verification. Ensure all test reports, inspection records are complete and traceable to each panel’s serial number.
• Ensure the Product Quality Plans are fully implemented, and the Quality Standards are fully defined and implemented to detect defect early (Wiring errors, Torque settings, cable routing)
• Lead, investigate and Resolve product quality issues, analyze data, and maintain the integrity of the quality systems. Implement corrective action plan.
• Prepare for and manage external audits.
• Utilize measurement data to develop a continuous improvement quality action plan with a clear definition of objectives and associated actions with timelines.
• Resolve quality issues through Define, Measure, Analyze, Implement and Control (DMAIC) six‑sigma methods, and continuous improvement methodology.
• Lead and/or participate in scrap reduction activities.
• Create Work Instructions (WIs) for availability, accuracy and communicating work methods for production and testing.
• Audit the processes and procedures to ensure compliance to world‑class practices.
• Perform statistical analysis for requested projects, providing recommended actions based upon the data.
• Manage, train and mentor subordinate employees between engineers and inspectors as necessary.
• Ensure panels and related electrical assemblies meet safety, performance and compliance standards such as IEC, UL, CE.
• Ensure calibration and maintenance of testing instruments.

• Mechanical, Electrical, Electronic Engineer, Bachelor’s degree from a four‑year college or university.
• Minimum of 7 years’ experience in quality, 3 years minimum in quality management…