Trauma & Orthopaedics Patient Pathway Coordinator

Main area Trauma & Orthopaedics Grade Band 4 Contract Permanent:
Part-time Hours Part time - 15 hours per week (Wednesday & Thursday) Job  
-B4_I

Site St Helier Hospital Town Carshalton Salary £33,262 - £36,027 Pa incl HCAS Outer pro rata Salary period Yearly Closing 20/10/2026 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Trauma & Orthopaedics - 1 x Part-time positions available.

Working hours:

Wednesday & Thursday 8am - 4pm

We are looking for an experienced administrator to work part-time in friendly surgery scheduling team within the Trauma & Orthopaedic department. This role will be based within the administration offices at St Helier Hospital.

The post holders will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement.

Based in a specialty clinical team, the post holder will be the point of contact for all administrative and clerical issues relating to patients’ pathway of care, tracking and supporting them from referral to treatment and discharge.

To provide a patient-focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.

You will ideally have previous scheduling experience.

The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact.

We have an exciting opportunity for an exceptional candidate to join the Epsom & St Helier’s Trauma & Orthopaedic administrative team.

The successful candidate will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement. They will be able to demonstrate advanced communication and organisational skills, be able to use their own initiative and show problem solving skills. Excellent attention to detail and a passion for patient care is essential.

Based in T & O, the post holder will be the point of contact for allocated consultants, managing waiting list and booking surgery under the orthopaedic service.

To provide a patient focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensures that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.

The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. They must ideally have PAS IT system and MS Excel knowledge.

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most…