Hire Administrator​/HR Admin, Office Administrator​/ Coordinator

Hire Administrator

Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.

We are seeking a highly organised, efficient, and detail-oriented individual to join our team as a Hire Administrator. In this role, you will be responsible for managing all aspects of the hire process using our Syrinx software system.

Responsibilities

* Efficiently manage the end-to-end hire process using Syrinx software, from initial booking through to off-hire and sale or return charges.

* Maintain accurate and up-to-date records of all plant and equipment, including availability, status, and movements within the software system.

* Coordinate with the operations team to ensure smooth delivery and collection of hired equipment at customer sites, ensuring accurate and timely communication.

* Collaborate closely with the sales team to understand customer requirements, provide accurate quotations, and process orders effectively.

* Respond promptly to customer and internal inquiries, providing exceptional service and resolving any issues or concerns related to the hire process.

* Generate hire agreements, purchase orders, and other necessary documentation accurately and efficiently using the software system.

* Work closely with the Finance department to ensure accurate and timely invoicing.

* Maintain a high level of data accuracy and integrity within the Syrinx software system, ensuring all information is entered and updated correctly.

* Collaborate with other team members to identify opportunities for process improvements and enhancements within the hire administration function.

* Stay up-to-date with industry trends, regulations, and best practices related to plant hire operations to ensure compliance and provide knowledgeable support to customers.

* Contribute to projects and initiatives aimed at improving overall efficiency, customer satisfaction, and profitability within the hire administration function.

Qualifications and

Experience:

* Previous experience in a similar hire administration or rental processing role, preferably within the construction or plant hire industry.

* Proficiency in using Syrinx software or other similar plant hire management systems is desirable but not essential.

* Excellent organisational skills with a strong ability to prioritize and multi-task effectively in a fast-paced environment.

* Exceptional attention to detail and accuracy, with a commitment to maintaining high-quality records and documentation.

* Strong communication and interpersonal skills, with the ability to build positive relationships with both internal teams and external customers.

* Proactive problem-solving skills, with the ability to identify and resolve problems quickly.

* Strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).

* Knowledge of plant and construction equipment, including terminology and specifications, would be beneficial.

* Ability to work independently and as part of a team, with a positive and collaborative attitude.

* Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

* Willingness to learn and stay updated with new software features and functionalities.

What We Offer:

* Competitive Salary:
We offer a highly competitive salary and package that reflects your skills and experience.

* Generous Leave:
Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance.

* Professional Development:
Take advantage of training programs, workshops, and seminars to enhance your…