Education Administrator

Coach Education Administrator

Full Time | Permanent | Hybrid Working Available

Are you highly organised, detail-driven and passionate about delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a proactive Coach Education Administrator to support the delivery of high-quality coach education programmes across GB&I. This is a fantastic opportunity to play a key role in developing the next generation of coaches.

• Competitive salary
• Up to 25+ days annual leave plus bank/public holidays
• 5% employer pension contribution
• Private Medical Insurance (after qualifying period)
• Group Income Protection & Life Assurance
• Company Sick Pay Scheme
• 24/7 Employee Assistance Programme (mental, financial & physical wellbeing support)
• Free on-site parking
• Access to tailored learning via our bespoke development platform
• Exclusive retail, leisure & dining discounts
• Hybrid working – up to 60% remote

• Promote key organisational messages and represent the Company and its customers positively
• Provide comprehensive administrative support for coach education programmes
• Plan and coordinate Activities Coach and Level 2 courses across GB&I
• Organise venues and tutors and manage all course logistics
• Process bookings via CRM systems
• Register learners onto the online learning platform and manage access
• Track learner progress and maintain accurate records
• Manage course transfers, cancellations and candidate communications
• Maintain licensing and education databases
• Issue certification to successful candidates
• Produce reports to support the coaching team
• Act as first point of contact for coach education enquiries
• Support CPD and wider training programmes during busy periods
• Liaise with external awarding bodies and attend required meetings

• Proven administration and database management experience
• Strong IT skills (Word, Excel, Outlook)
• Excellent communication skills
• High attention to detail and accuracy
• Ability to manage multiple deadlines and prioritise workload effectively
• Experience organising and managing bookings or events
• Flexible and adaptable approach
• Customer and business-focused mindset

• Full-time, permanent
• Core hours:
  Monday–Friday, 9am–5pm
• Hybrid working trial available from day one