Employee Relations Specialist

Salary

The salary for this role is £27,777 per annum, plus tips, based on a 25-hour working week.

Following our recent expansion, we are recruiting for a brand-new role of an Employee Relations Advisor. Within this role, you will be the first point of contact for all ER matters across the resort, providing timely, consistent, and professional advice. You will play a key role in supporting People Advisors and managers, ensuring all cases are handled effectively, fairly, and in line with current legislation and company policies.

• Managing a range of ER cases, including absence, disciplinaries, grievances, and performance issues
• Supporting and guiding People Advisors and managers through ER processes
• Identifying and closing training gaps for Managers and People Advisors
• Writing and delivering training bundles on Employee Relations content
• Ensuring all cases are managed in line with employment law and internal policies
• Maintaining accurate and detailed case records and documentation
• Identifying trends and providing insights to support proactive people management
• Supporting continuous improvement of ER processes and policies

• Have experience in an ER-focused or HR role with good working knowledge of employment legislation
• Be highly organised and able to manage multiple cases with strong attention to detail
• Communicate confidently and provide clear, practical advice
• Be confident supporting others and acting as a reliable point of contact
• Handle sensitive situations with professionalism, discretion, and fairness
• Be proactive, structured, and solutions-focused

We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2

Work scheme and discounted gym memberships encourage a healthy lifestyle.

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earth check, Green Tourism, and GEO certifications. Our ESG‑led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Working here means being part of a supportive, values‑driven community. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – guide how we work, support one another, and succeed together.