Service Desk Team Lead; ITIL - Hybrid MSP
Job in
Sutton Coldfield, West Midlands, B73, England, UK
Listed on 2026-02-13
Listing for:
Applause IT Recruitment Ltd
Full Time
position Listed on 2026-02-13
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, IT Project Manager
Job Description & How to Apply Below
A leading Managed Service Provider in Birmingham is seeking a Technical Support Team Leader to oversee their Service Desk operations. This role involves leading a team of support engineers, implementing service improvements, and ensuring high-quality technical support is delivered to clients. The ideal candidate will have proven leadership experience in an MSP, a strong grasp of ITIL principles, and excellent communication skills.
This position offers a competitive salary between £40,000 - £50,000 and benefits including healthcare and ongoing career development.
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