Quality Compliance Administrator

Quality Control Supervisor

Location: Sutton Coldfield
Pay: £14.36 - £16.92 per hour, depending on experience
Hours: Monday - Thursday, 08:00 - 17:00 | Friday, 08:00 - 16:00
Contract: Temporary to Permanent for the right candidate

The Best Connection are currently recruiting on behalf of our client, a successful family-run business based in the Sutton Coldfield area, who are looking for an experienced Quality Control Supervisor to join their team.

This is an excellent opportunity for someone with a strong background in Quality Assurance (QA), Quality Control (QC), compliance and document control who is looking for a long-term position with the potential to become permanent.

You will be responsible for supporting and maintaining the company's quality systems, procedures and standards, working closely with colleagues across the business.

• Preparing, reviewing and maintaining Standard Operating Procedures (SOPs).
• Managing all aspects of document quality control, including document issue, tracking, review and final archiving.
• Maintaining and managing Batch Processing Records (BPRs).
• Working closely with staff to ensure quality standards are consistently met in accordance with BPRs for both medicinal and non-medicinal products.
• Monitoring performance, gathering relevant data and producing reports as required.
• Conducting internal and third-party audits where required.
• Reviewing and maintaining Health & Safety procedures, including Fire Safety requirements.
• Ensuring compliance with Good Manufacturing Practice (GMP).
• Managing designated stock procedures, including quarantine, release, batch rotation, labelling, shrink wrapping, storage and movement of stock.
• Dealing professionally with customer and public complaints and queries via telephone, letter and email.
• Providing appropriate advice and assistance when dealing with customer quality-related queries.
• Undertaking Pharmacovigilance responsibilities as Deputy QPPV.
• Supporting the smooth day-to-day running of the business and carrying out other duties appropriate to the role.
• Maintaining accurate records and documentation using Microsoft Excel and associated software.

The ideal candidate will have experience within a quality, compliance, pharmaceutical, manufacturing or regulated environment and be confident working with quality systems and documentation.

You should have:

• Previous experience in a Quality Assurance / Quality Control role.
• Strong attention to detail and excellent organisational skills.
• Experience with SOPs, document control and audit processes.
• An understanding of GMP and quality procedures.
• Good written and verbal communication skills.
• The ability to investigate and resolve quality-related issues.
• Good knowledge of Microsoft Excel and Microsoft Office.
• The ability to work independently while also working effectively as part of a wider team.
• A professional and methodical approach to maintaining accurate records and documentation.

Experience with in a pharmaceutical or regulated manufacturing environment would be advantageous.

• Monday - Thursday: 08:00 - 17:00
• Friday: 08:00 - 16:00
• £14.36 - £16.92 per hour, depending on experience
• Temporary to permanent opportunity for the right candidate

• Weekly pay every Friday
• Online payslips
• Pension contribution
• Ongoing temporary assignment
• 28 days paid annual leave (pro-rata for PAYE, inclusive of statutory holidays)

The Best Connection is acting as an Employment Business in relation to this vacancy.