Casual Leisure Club Assistant

Casual Leisure Club Assistant

Hand Picked Hotels is a collection of 21 privately owned, luxury country houses and coastal retreats, each chosen for its individuality. Architecturally distinctive and quintessentially British, our hotels offer extraordinary locations from Scotland to the Channel Islands and deliver a magical experience that encourages guests to return time and time again. Founded in 2001 by owner and Chairman Julia Hands MBE, we pride ourselves on family, individuality, community and care.

The New Hall Hotel & Spa is a stunning 13th‑century hotel with medieval architecture. Its spa and health club offers relaxation, an award‑winning restaurant, and extensive meeting facilities.

• As a Leisure Club Assistant your role will involve a combination of duties, from delivering gym programs and inductions, providing proactive gym floor cover advising and assisting members, to running group fitness classes and personal training sessions.
• You will help support the success of your team, feeling engaged and ready to deliver consistently exceptional service, putting the guest at the heart of all activities.
• Be capable of demonstrating that you can deliver outstanding training sessions, motivating others while bringing positivity to people’s health and wellbeing goals.
• Mindfulness and well‑being is your top priority, so you will be passionate about maintaining high standards and delivering memorable guest experiences to ensure that all clients leave feeling on top of the world and with a clear mind.
• You will be responsible for the orientation and implementation of ongoing programmes of promotional and motivational events aimed at sustaining high levels of member retention.
• You will manage the day to day operations of the pool and spa plant and heat experiences, ensuring everything is in good working order and addressing any operational risks.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

• NVQ Level 2 Fitness Instructor / Personal Trainer qualifications is essential for this role, Level 3 personal training qualifications is desirable.
• Ideally you will have qualifications in pool testing and/or pool plant, however this is desirable and full training can be provided.
• You will need to be confident in water as our Leisure Club Assistants also act as our pool responders and first aiders.
• You’ll enjoy motivating others and feel confident acting as an expert to give suitable advice on health and fitness that will match people’s individual goals and aspirations.
• Being driven to deliver outstanding and memorable customer service will be your passion and motivation.
• Be able to demonstrate a high level of emotional intelligence, enabling you to anticipate our guests needs and ensure they receive a Hand Picked experience.
• Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.

• A competitive salary package of £13.00 per hour plus a share of service charge.
• This role is being offered on a casual hours contract; we are looking for someone to work different days & shifts.
• Uniform & meals on duty provided.
• Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.