Sales Office Administrator

To provide administration support to the Sales Team.

Reporting to the Sales Estimating Director, the role will include, but is not exclusive to:

• Log new enquiries as they arrive, either by post or via e-mail.
• Record details of new enquiries on to the estimating system.
• Print all relevant documentation.
• Create quote folder and place appropriate printed information into folder.
• Act as general point of contact for the Sales/Estimating Office for enquirers that do not request a specific member of the office, take appropriate messages and if necessary, make arrangements for the appropriate member of the sales team to call the customer back.
• Take calls on behalf of colleagues who are either not at their desk or otherwise engaged
• When requested make follow up calls to customers to check they have received our quotations and obtain feedback for the sales team.
• Assist with updating the estimating system including amending the database when new supplier prices are received and or discount structures change.
• Assist sales / estimating engineers with the preparation of quotations, completion of customer documents & compliance schedules.
• Assist with building new estimating kits.
• Prepare duplicate quotations already completed by an individual estimating engineer followed by the e-mailing process to the customers and the filing of copy quotations into the quotation folder.
• Carry out general clerical and other duties including scanning, copying, typing and liaison with CSD on behalf of the sales team as required.
• Attend meetings as required/requested.
• Responsibility for complying with and implementing the Business management system within their area of activity.

• Strong administration, communication and organisation skills
• Confident with IT, email and Microsoft Office
• Good numerical and data-entry skills, with attention to detail
• Minimum of GCSE English & Maths (Level 4 / Grade
  
  C)
• Able to prioritise and meet deadlines
• Works well independently and as part of a team
• Positive attitude and willing to learn

Total

Hours:

37.50

Monday to Thursday (start / finish time):

07:30 – 09:00 and 16:15 – 17:45

Friday (start / finish time):

07:30 – 08:30 and 12:00 – 13:00

• Employee Assistance Programme
• BUPA Private Medical Care
• Service-related Annual leave up to 24- 26 days, plus Bank Holidays
• Holiday buy
• Cycle to work
• Company sick pay