Senior Sales Coordinator

Senior Sales Coordinator

The Senior Sales Coordinator role at Sunbelt Rentals UK & Ireland is a fast‑paced position that requires a detail‑oriented professional with a passion for customer service and a drive to grow their career.

Work closely with the Team Leader while developing expertise across sales, administration, and customer service. Join a highly successful FTSE
100 company leading equipment rental provision in the UK.

• Process and service a large volume of customer orders and requests with accuracy and attention to detail.
• Deliver an exceptional customer experience by responding promptly, professionally, and empathetically to enquiries.
• Resolve escalated issues swiftly and effectively, maintaining composure under pressure.
• Support desk requirements, switching seamlessly between administration, sales, and customer service tasks.
• Work closely with the team leader, providing day‑to‑day support and contributing to project‑based activities.
• Identify opportunities for process optimisation and propose innovative ideas to enhance customer satisfaction and operational efficiency.

We provide an industry‑leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards, and a comprehensive pension scheme.

We will equip you with the tools and training you need for success.

• Order Management – process a high volume of orders accurately.
• Customer Focus – deliver exceptional experience and keep satisfaction at the forefront.
• Strong interpersonal and communication skills, including negotiation and influencing.
• Can work independently and as part of a team with a collaborative approach.
• Judgement and initiative to make decisions aligning with company policies and pricing structures.
• Flexible and adaptable; manage multiple tasks, deadlines and targets while maintaining high accuracy.
• Proficiency with office software (Microsoft Office Suite, CRM systems).

Sunbelt Rentals is the leader in equipment rentals across the UK, Ireland, US, CA, and European specialist markets. Our teams transform the impossible into possible, delivering solutions across construction, industry, energy, infrastructure, government and events. We value our people, promote diversity and inclusion, and support health, safety and wellbeing.