Roster Administrative Support Apprentice

Sherwood Forest Hospitals NHS Foundation Trust is offering an exciting opportunity to join our Rostering Services Department as an apprentice. This development opportunity is ideal for individuals who are enthusiastic, organised, and keen to build a career in workforce systems, administration, and service improvement. Full training and support will be provided, enabling the successful candidate to develop the knowledge and skills required to become a competent Rostering Services Support Officer.

Supporting over 4,000 staff who rely on our electronic rostering system every day, you will gain valuable experience while working as part of a friendly and supportive team that plays a key role in ensuring safe staffing across the Trust. Previous rostering experience is not essential, as comprehensive training and ongoing support will be provided throughout the apprenticeship. This is an excellent opportunity to build a rewarding career within the NHS while developing valuable skills in workforce systems, customer support and service delivery.

• Provide first‑line support to staff using the Trust's electronic rostering system.
• Respond to helpdesk enquiries and resolve routine system issues.
• Develop problem‑solving skills to investigate and manage more complex queries.
• Identify when issues require escalation and seek support appropriately.
• Manage and prioritise your workload effectively within a busy service.
• Contribute to service improvement initiatives and support workforce management processes.

• Strong communication and customer service skills.
• Motivated to learn and develop new skills.
• Good organisational skills and attention to detail.
• Can work effectively as part of a team and independently when required.
• Comfortable using IT systems and willing to develop digital skills.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list.