EPR Product Manager

This 14-month role sets the direction for the Nerve centre product suite within the EPR programme at Chesterfield Royal Hospital NHS Foundation Trust. The postholder owns the product roadmap and leads the move from implementation into optimisation and business-as-usual support, working with EMAP and Nerve centre on future developments. Hybrid working is available, but the postholder must be on site at Sherwood Forest Hospitals at least three days a week.

Sponsorship is not offered, so applications requiring it will not be considered.

• Own and maintain the Nerve centre product roadmap, development priorities and product strategy advice
• Lead the transition from programme implementation into optimisation and BAU support
• Work with EMAP and Nerve centre to identify and influence future product developments
• Gather and prioritise clinical, operational and technical requirements
• Act as the key link between stakeholders, suppliers and delivery teams
• Lead product governance, prioritisation and benefits realisation
• Ensure developments support patient safety, operational efficiency and strategic objectives
• Monitor product performance, user adoption and benefits, driving continuous improvement
• Develop business cases for enhancements, integrations and innovation
• Support deployment, testing, training, communications and optimisation
• Work with services to identify workflow improvement and transformation opportunities
• Build relationships with Nerve centre user groups and support supplier and roadmap management

• Degree or equivalent experience in digital, informatics, business management, healthcare, project management or a related field
• Evidence of continuing professional development
• Demonstrable knowledge of product management, service improvement or digital transformation methods

• Significant experience managing digital products, systems or services in a complex organisation
• Experience developing product roadmaps and backlogs, and gathering and prioritising clinical, operational and technical requirements
• Experience delivering digital transformation, optimisation and continuous improvement
• Experience managing supplier relationships and third-party delivery partners
• Experience producing business cases, reports and presentations for senior stakeholders

• Understanding of product lifecycle management and user-centred design
• Knowledge of change management, service improvement, governance and risk management
• Understanding of data-driven decision making and performance measurement
• Strong strategic thinking, analytical and problem-solving skills
• Ability to manage competing priorities, balancing strategic work with operational and BAU needs
• Strong stakeholder engagement, influencing and negotiation skills

• Excellent written, verbal and presentation skills
• Credible and confident when engaging with senior stakeholders

• Agile product management, Scrum, PRINCE2, MSP or equivalent qualification
• Qualification in change management, Lean or quality improvement
• Postgraduate qualification in digital health, informatics or leadership
• Experience of Nerve centre, EMAP or other EPR systems
• Experience working within the NHS or healthcare
• Experience supporting large-scale EPR implementation and optimisation programmes
• Experience of benefits realisation and value management
• Experience using Jira, Azure Dev Ops or similar product management tools

• Hybrid working available across the team