EMT-B - Urgent Care

EMT-B - Urgent Care

Apply to join the EMT-B role at Convenient

MD and help make good health more convenient for all. We’re working to improve how patients and providers experience healthcare in New England, building a team of dedicated professionals who care about improving lives, are passionate about their work, and are driven to learn from one another.

Convenient

MD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high-quality patient care.

In this position, you will play a critical role in a collaborative environment that prioritizes professional growth, teamwork, and the ability to make a real impact on patients’ lives. If you’re a skilled and compassionate EMT ready to take your career to the next level in a fast‑paced urgent care setting, we encourage you to apply!

• Patient Interaction
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
  • Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Collaboration with Clinical Team
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Collaborate with providers on discharge plans and may help with discharge.
  • Welcome and support the training of new team clinic team members.

• Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
  • For full-time:
    Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
  • For part‑time:
    Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • For per diem:
    Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to work at a minimum of three (3) other Convenient
  
  MD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

• Education:
  
  High school diploma or GED required.
• Certification or demonstrated prior experience:
  Nationally certified and licensed EMT with at least one (1) year as an EMT.
• Basic Life Support (BLS) certification:
  American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online‑only classes.
• Compassionate, authentic, and patient focused:
  Support patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Proactive and confident communicator (written and verbal):
  Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy:
  Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator:
  Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player:
  Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy:
  Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.

• 1‑2 years of patient triage experience in an urgent care…