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B2B Customer Service & Order Fulfillment Lead

Job in Suwanee, Gwinnett County, Georgia, 30174, USA
Listing for: Sikla USA Inc.
Full Time position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Supply Chain/Logistics
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR

Job Description & How to Apply Below

Sikla USA Inc. in Suwanee, GA is seeking an experienced Customer Service & Order Fulfillment Manager to lead and grow the Customer Service department.

This is an operational B2B leadership role overseeing the complete Order-to-Delivery process, not a consumer call center. You will own order processing, quotations, shipping coordination, ERP/SAP transactions, KPI reporting, and continuous improvement, coordinating with Management, Sales, Engineering, Supply Chain, Purchasing, Warehouse,

This opportunity is for the B2B Customer Service & Order Fulfillment Lead role at Sikla USA Inc.

Our group is growing, and we are hiring a B2B Customer Service & Order Fulfillment Lead in Suwanee, GA, United States.

This opening is for the B2B Customer Service & Order Fulfillment Lead role at Sikla USA Inc.

We are seeking a motivated B2B Customer Service & Order Fulfillment Lead to join Sikla USA Inc. in Suwanee, GA, United States.

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