Director of School Operations and Support - School Operations and Support

Gwinnett County Public Schools Instructional Support Center
- Suwanee, Georgia Open in Google Maps

License and Certification

Qualifications:

• Must hold or be eligible for a valid Georgia Educator's Certificate in Educational Leadership and/or Support Personnel License issued by the Georgia Professional Standards Commission Required

Education

Qualifications:

• Master's Degree in related field Required

Experience

Qualifications:

• 5 years experience in a school-based role within K-12 education Required
• Experience in leadership of technology-based educational initiatives Preferred

Skills

Qualifications:

• Demonstrated skills in collaborative leadership of individuals and groups
• Demonstrated skills in strategic planning
• Ability to lead multiple and diverse personnel across organizational divisions and roles
• Ability to effectively manage complex processes and timelines
• Ability to generate timely and efficient solutions for unique issues
• Ability to identify and implement technology solutions
• Ability to effectively communicate with others, including executive level internal and external customers

Provide strategic leadership and oversight of district wide school operational systems and practices, including student information management, master scheduling, grading processes, resource allocation, and facility utilization. Ensure operational effectiveness, data integrity, compliance, and equitable access to learning opportunities that support student success.

• Serve as a liaison between schools and district divisions on operational matters, ensuring coordinated support, effective communication, and alignment of district systems and processes with school needs.
• Lead district wide efforts to strengthen master scheduling practices that maximize instructional time, ensure equitable access to grade-appropriate coursework and student supports, and align staffing, facilities, and resources with instructional priorities.
• Provide school leaders with the ongoing foundational knowledge and best practices needed to develop effective master schedules aligned with instructional goals and district priorities.
• Collaborate with various divisions to analyze school master schedules to assess instructional programming and access, appropriate course placement, staffing alignment, class configurations, and effective facility utilization; identify patterns and recommend improvements.
• Collaborate within and across divisions to strengthen student data collection, data integrity, and reporting processes that support instructional planning, informed decision-making, and federal and state reporting requirements.
• Collaborate cross-divisionally to support consistent implementation of district grading practices through effective operational systems, procedures, and data processes.
• Support cross-divisional efforts to administer and continuously improve the Student Information System (SIS), ensuring system functionality, data integrity, compliance, and operational support for scheduling, grading, and other school-based processes.
• Analyze district wide operational data and school-level practices to identify recurring challenges, recommend system improvements, and monitor the effectiveness of changes that strengthen school operations and student access to learning opportunities.
• Support local school leadership in coordinating district summer school plans.
• Support local school leadership in completing annual operational processes, including distributing the beginning-of-year and end-of-year checklists.
• Assist in maintaining accurate and up-to-date pictures and contacts of local school administration through the Administrative Photo Database and School…