Credit Collections Analyst

Quest Financial is seeking an experienced Credit & Collections Analyst for a long-term contract opportunity with an established company in Suwanee, GA. This position is ideal for an experienced Credit &Collections professional who is comfortable managing customer accounts, analyzing aging and credit status, resolving past-due balances, and communicating directly with customers.

The ideal candidate will have at least 5 years of Credit &Collections and Cash Applications experience and be comfortable stepping into an established accounting team with minimal ramp-up.

5–6+ Month Contract

Pay: $28–$30/hour

Monday–Friday, 100% In Office

The ideal candidate will have at least 5 years of collections and/or accounts receivable experience, strong customer communication skills, and the ability to effectively manage past-due accounts while maintaining accurate AR records. Credit and Collections Analyst

• Manage collection activity on past-due customer accounts through phone and email communication
• Review accounts receivable aging and proactively address outstanding balances
• Analyze customer accounts, open balances and payment issues
• Review orders on credit hold and determine appropriate action based on credit limits and account status
• Work with cash applications and post customer payments
• Research and resolve customer questions related to invoices, statements and payments
• Provide invoice and statement copies as requested
• Maintain accurate accounts receivable records
• Identify collection issues requiring escalation and communicate appropriately with internal teams
• Provide professional, customer-focused communication while effectively managing collection activity
• Perform additional related duties as needed

• 5+ years of Credit, Collections and/or Accounts Receivable experience
• Experience reviewing AR aging and analyzing customer accounts
• Cash applications/payment posting experience
• Ability to evaluate account status and credit limits and make sound decisions regarding credit holds
• Strong analytical and problem-solving skills
• Excellent customer service, communication and interpersonal skills
• Strong attention to detail and organizational skills
• Experience working within an ERP system
• Proficiency with Microsoft Excel, Word and Outlook
• High school diploma required;
  Bachelor's degree or equivalent work experience accepted
• Ability to work onsite in Suwanee, GA five days per week