Sr Business Partner

Sr People Business Partner – Thred Up

Join to apply for this senior People Business Partner role at Thred Up.

Thred Up is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, Thred Up has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love Thred Up because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet.

Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With Thred Up’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers.

Thred Up has processed over 172 million unique secondhand items from 55 000 brands across 100 categories. By extending the life cycle of clothing, Thred Up is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023, Digiday’s Work Life 50 2023, TIME’s Best Inventions of 2022, and Lattice’s People Success Awards 2022.

• Influence Without Authority:
  Serve as a trusted consultant for leaders and team members, offering guidance on company values, programs (including benefits, pay, and salary), and policies to ensure consistent and timely application.
• Build Relationships:
  Foster strong partnerships with business leaders, key stakeholders, and colleagues across the People Team, driving collaboration and alignment on impactful initiatives.
• Navigate change with confidence:
  Quickly establish credibility with a seasoned leadership team by demonstrating consistency, follow‑through, and a deep understanding of the operational realities of a high‑volume distribution center.
• Earn trust through presence and execution:
  Invest time on the floor, listen deeply to leaders and team members, and translate insights into practical, visible actions that support the business.
• Drive Retention:
  Lead retention strategies alongside Operations leadership and collaborate with other People leaders to share and implement best practices.
• Coach and Develop:
  Provide thoughtful coaching to leaders, helping them assess talent objectively and support the growth of their teams within the distribution center.
• Solve Proactively:
  Identify People‑related challenges, collaborate with the peers, the VP, People, Operations and Operations leaders to develop strategic solutions, and implement effective action plans.
• Lead with Trust:
  Establish credibility with stakeholders through responsiveness, sound counsel, and a commitment to accessibility.
• Communicate People‑related procedures, programs, and benefits while ensuring compliance with federal, state, and local employment laws.
• Guide leaders through complex employee relations matters, including conducting internal investigations, audits, and the corrective action process, while ensuring consistent and fair outcomes.
• Partner with Operations leadership to oversee performance management, providing support in developing high‑performing teams.
• Support leadership development through stretch assignments and continuous talent‑building initiatives.
• Complete People‑related administrative tasks as needed, such as managing HR metrics, workers’ compensation claims, and ensuring safety and OSHA compliance.

• Masterful Relationship Builder:
  Outstanding interpersonal skills and the ability to build trust across all levels, from leaders to individual contributors and hourly team members.
• Grounded Adviser:
  Leverage experience to challenge assumptions and remain steady under pressure and ambiguity.
• HR Expertise: 5+ years of human resources experience at a business partner level or above, ideally in a high‑volume or operations‑focused environment, with a focus on enhancing…