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IT Support HelpDesk/Support Technical Support Systems Administrator

Tier 1 Tech Support Specialist – IT & Service Desk

Job in Suwanee, Gwinnett County, Georgia, 30174, USA
Listing for: QTS Realty Trust
Full Time position
Listed on 2025-12-15
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A leading data center provider located in Suwanee, Georgia, is seeking a Technical Support Specialist to provide tier 1 support for customer and employee issues. Candidates should have at least one year of IT experience in a customer-focused role, relevant certifications, and an Associate’s degree in a related field. The role includes managing helpdesk tickets, providing troubleshooting support, and ensuring high levels of customer satisfaction.

Competitive benefits package includes 401(k) matching and bonus eligibility.
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