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Network Helpdesk Technician — Tier 1
Job in
Suwanee, Gwinnett County, Georgia, 30174, USA
Listed on 2026-01-06
Listing for:
QTS Realty Trust
Full Time
position Listed on 2026-01-06
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A global data infrastructure leader is seeking an Operations Support Center Network Analyst to manage phone queues, provide tier 1 technical support, and troubleshoot customer issues. The ideal candidate should have at least a year of IT experience, relevant certifications, and strong analytical skills. This role involves working with the Incident Management System and ensuring compliance with service level agreements.
Join our innovative team that values growth and customer satisfaction, offering competitive benefits and a positive company culture.
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