Systems Reliability Engineer

Role: SRE – Observability (Contract-to-Hire)

Location:

On-site, Suwanee, GA (first 3–4 months on-site; hybrid possible thereafter based on performance)

Type:
Contract-to-hire — full-time conversion expected (base + bonus + RSU eligibility upon conversion)

Our client is one of the largest data center operators in the world and is in the middle of a major build-out. Their Platform Core Engineering team owns the pipelines, infrastructure-as-code, and automation that support the facility and operational technology (OT) side of the business — the systems that keep data centers running.

• Deploy and manage Grafana Alloy agents across all facility endpoints to feed the observability stack
• Build and maintain the configuration pipelines that deliver agent and telemetry configuration to endpoints
• Partner with application and system owners to define what metrics, logs, and traces each agent should capture
• Operate and extend the Grafana observability stack:
  Loki (logs), Mimir (metrics), Tempo (traces), and Grafana (dashboards and alerting)
• Contribute to the team's broader platform work: CI/CD pipelines, infrastructure-as-code, and automation for field deployments
• Support Kubernetes clusters running on bare metal and managed through SUSE Rancher, in an environment transitioning from VMware to Harvester
• Help bring telemetry from OT and facility systems (PLCs, power and environmental systems) into the platform over local networks

• 5+ years in SRE, Dev Ops, platform, or infrastructure engineering roles
• Hands‑on experience deploying and managing telemetry/collection agents at scale (Grafana Alloy, Grafana Agent, Open Telemetry Collector, Prometheus exporters, or similar)
• Experience running Kubernetes on‑premises (bare metal or VMware), not just managed cloud offerings
• Solid infrastructure‑as‑code and automation skills (e.g., Ansible, Terraform, Helm, Git Ops tooling) with a scripting language such as Python, Go, or Bash
• Demonstrated ability to take a project from stalled to shipped with minimal direction
• Able to work on‑site in Suwanee, GA for the first 3–4 months

• Direct experience with the Grafana stack:
  Loki, Mimir, Tempo, and Grafana
• SUSE Rancher and/or Harvester experience
• Experience collecting telemetry from industrial or OT systems (SNMP, Modbus, PLCs, BMS/DCIM platforms)
• Background in data center, utility, manufacturing, or other facility‑heavy environments

• Exposure to Azure and/or AWS in a hybrid environment
• Experience defining SLOs, alerting standards, and on‑call practices for a platform team