Senior Claims Specialist - Rideshare Commercial Claims Litigation Adjuster

Senior Claims Specialist – Rideshare Commercial Claims Litigation Adjuster

Join Liberty Mutual Insurance as a Senior Claims Specialist responsible for reviewing, analyzing, and processing moderately complex to complex commercial property/casualty claims involving bodily injury or property loss in the rideshare sector.

Pay range: $74,000 – $139,000 per year (based on skills and experience).

Description: This role works within a Claims Team utilizing current technology to make decisions about liability/compensability, evaluate losses, negotiate settlements, and manage claim inventories. The Senior Claims Specialist assists the Claims Team Manager with assignment of new claims, provides technical direction, and monitors caseloads.

Office: You will be required to go into the office twice a month if you reside within 50 miles of designated locations.

• Plan and conduct investigations of claims, interviewing insureds, witnesses, and claimants, collecting documentation, and securing evidence.
• Refer claims to subrogation group or Special Investigations Unit as appropriate.
• Assess policy coverage, determine reserve requirements, and adjust reserves as part of claim processing.
• Assuming actual damages, negotiate settlements within assigned authority limits.
• Coordinate litigation activities and attend trials as a company representative.
• Act as senior technical professional, mentor and train team members.
• Participate in Quality Review process.
• Participate in Suit Committees, Round tables, Arbitrations, Mediations, field investigations and closed file reviews.
• Perform other duties as assigned.

• Excellent interpersonal skills to communicate and negotiate.
• Demonstrated leadership and time‑management ability to delegate and organize resources effectively.
• Expert knowledge of claims case handling practices, legal liability, general insurance policy coverage, and state tort laws, typically acquired through a bachelor’s degree or equivalent plus 4–6 years of related experience (including at least two years in a team‑leader capacity).
• State licensing required in some states.

Liberty Mutual is an equal‑opportunity employer. We do not tolerate discrimination based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, pregnancy, genetic information, or any other protected class.
Fair Chance Notices: California, Los Angeles (incorporated & unincorporated), Philadelphia, San Francisco.

• Not Applicable

• Full‑time

• Customer Service

• Insurance