Transportation Examiner

Job Description

TITLE:

Transportation Examiner DEPARTMENT:
Synergy Adjusting

REPORTS TO:

Vice President, Synergy Transportation STATUS:
Regular, full-time; exempt

SUMMARY OF JOB PURPOSE The Transportation Examiner provides claims examining services critical to Synergy Adjusting’s fire, theft, and collision (FTC) accounts, potentially including those related to niche market clients. The incumbent brings a sound knowledge of insurance coverage related to various business lines. Working closely with a broad scope of stakeholders, the incumbent must be able to handle complex physical damage claims with minimal instruction or supervision.

This individual also helps assure that obligations to policyholders are met and that the insurer’s reputation and efficacy are safeguarded.

PRIMARY JOB RESPONSIBILITIES Determines coverage and identifies coverage issues related to various claims, applying a thorough understanding of applicable insurance policies and relevant coverage and loss types. Issues appropriate Reservation of Rights and/or declination letters. Establishes contact and maintains effective professional relationships with insured parties, agents, brokers, public adjusters, attorneys, and others involved in the claims process. Reviews claims and claim status with clients and brokers as necessary to facilitate the prompt, accurate resolution of claims filed.

Obtains and prepares the necessary documentation associated with the prompt, accurate, and thorough verification of losses and administration of claims. Follows established policies, procedures, and processes in preparing information, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations. Ensures the accuracy of information collected to identify fraud and proper reporting. Reviews status reports and other work products of independent adjusters and makes recommendations to clients based on the information provided.

Conducts prompt, thorough investigations of claims as required and evaluates damages. Assesses subrogation potential of losses and recommend files to subrogation examiners as appropriate. Handles moderate to large FTC losses up to $ pending file reviews by the leader to assess the Transportation Examiner’s ability regarding coverage analysis, damage assessment and proper reserving: initial reserve authority level set at $75,000.00.

May provide support to Engle Martin teams in response to catastrophic events. Stays abreast of industry information, development, and trends. Participates in special assignments and activities as required or approved; demonstrates initiative in the interest of the client and the organization. Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to Engle Martin and its endeavors.

Upholds the values of Engle Martin and Our Foundation. Adheres to all applicable state insurance regulations and requirements and other applicable laws, regulations, and standards; assumes personal responsibility for maintaining a current state adjusting license.

REQUIRED EDUCATION & EXPERIENCE At least three years of experience in commercial vehicle examination preferred including Lloyd’s of London experience Bachelor’s degree in a related field, or demonstration of equivalent knowledge and critical thinking skills Active license or ability to obtain such in multiple jurisdictions within expected time frame

DESIRED KNOWLEDGE, SKILLS & ABILITIES Ability to handle moderate to severe damages with a medium to large level of severity Detail-oriented, analytical and the ability to research, investigate and problem solve Excellent written and verbal communication skills…