Ames Operations - Quality Supervisor

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.

As part of the GMS family of companies, AMES Taping Tools is the nation's leading provider of automatic taping and finishing (ATF) tools, supplies, and training to the professional drywall finishing industry. With our expansive network of company stores and franchised tool rental locations throughout the U.S. and Canada, we're committed to providing residential and commercial interior finishing contractors with a comprehensive selection of drywall finishing tools, supplies, and equipment, making us a one‑stop‑shop for all things drywall.

For more information about our family of companies, please visit  or

Qualified applicants with arrest or conviction records will be considered for employment in accordance with state and local law. LA County Residents – Please review the County of Los Angeles Fair Chance Ordinance for Employers before applying.

The Quality Supervisor is responsible for ensuring that the company's products and services meet the established quality standards. They oversee the quality assurance processes and identify areas for improvement.

• Develop and implement quality policies and standards.
• Monitor product and service quality; identify improvement areas.
• Prepare quality reports for management.
• Collaborate with production and engineering to resolve quality issues.
• Build and maintain relationships with vendors and customers.
• Train and supervise quality assurance staff.
• Ensure regulatory compliance.
• Conduct daily inspections of incoming materials and first articles.
• Maintain quality files and inspect production parts, reporting errors.
• Manage Non-Conformance reports and QC hold areas.
• Participate in inventory processes, including cycle counting.
• Assist in product development and improvements.
• Engage in continuous learning through training.
• Perform additional tasks as assigned by Project Engineer or Operations Management.
• Communicate effectively with managers, clients, and the public.

• Bachelor's degree in a technical field or equivalent experience.
• 5+ years in quality control, ideally in manufacturing.
• Strong leadership, problem‑solving, and attention to detail.
• Excellent communication and collaboration abilities.
• Proficient in Microsoft Office, especially Excel; experience with Q/Q and statistical software is a plus.
• Familiarity with Six Sigma and/or Lean methodologies preferred.
• Proficient in QC measurement tools (height gauges, calipers, etc.).
• Ability to read and interpret technical documents and regulations.
• Strong writing skills for reports and manuals.
• Capable of effectively presenting information and addressing questions.
• Competence in mathematical concepts, including statistics and geometry.
• Understanding of in‑house ERP and CAD systems for basic tasks.

• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership, even in a non‑people‑management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self‑manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to…