Retail Sales Representative

Music Sales Rep connects students, parents, and educators with the right instruments, accessories, rentals, and lessons. The role drives retail sales and supports rentals and repairs by delivering knowledgeable product guidance and exceptional customer service across in-store and phone/email interactions.

• Provide expert recommendations for instruments, accessories, and services.
• Build and maintain relationships with school music programs.
• Process rentals, repairs, and related customer requests.
• Meet and contribute to sales goals.
• Maintain merchandising and in-store standards.
• Support events that promote music education.
• Deliver outstanding customer service and maintain a student-focused approach.

• Strong music product knowledge and the ability to guide customers confidently.
• Excellent communication and service skills for in-person and remote support.
• Sales drive, relationship-building skills, and goal-oriented mindset.
• Attention to detail for rentals, repairs, and merchandising standards.
• Team-oriented attitude with genuine passion for music education.