Lead Technician

Build Your Career Where You Matter

Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.

• Comprehensive Benefits:
  Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance:
  Generous paid time off for rest, family, and self-care.
• Career Growth:
  You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in‑house development program.
• Supportive Culture:
  Innovation, creativity, and teamwork are at the heart of everything we do.

Be part of a team that invests in your future, celebrates your success, and values your contribution.

Location:

Suwanee, GA

The Lead Technician will be responsible for installation, termination and configuration, without direct supervision, of access control devices, such as card readers, request to exits, electrified door hardware, access control panels, analog and IP cameras, camera servers (NVR), power supplies, cable pathway systems and various cable that includes but is not limited to twisted pair cable, low voltage cable and coax.

The Lead Technician will be directly responsible for onsite tasking of Field Technicians and Installers to meet the project milestones set by the Project Managers and Field Supervisors. Installations are performed in both new construction and retrofit scenarios in a variety of environments.

• Onsite tasking of resources to meet project milestones established by the Project Manager.
• Install various access control devices and electrified door hardware.
• Install and connect access control panels, power supplies and control equipment.
• Install and program various CCTV; analog and IP cameras.
• Install and program various types of NVR’s and VMS platforms.
• Install cable and pathway systems to support security systems.
• Work in a team environment under the project manager, leading a group of field technicians.
• Maintain installation deadlines.
• Be accountable for the daily time entries of all crew members.
• Maintain a high level of quality control.
• Ensure safety on the job site.
• Perform end‑user training.
• Participate in project commissioning and testing.
• Assist in the enforcement of standards related to final documentation.
• Attend trades meetings at construction sites as needed.

• Hold and retain certification in at least two VMS systems.
• Hold and retain certification in at least two access control systems.
• Have a minimum one year of experience in basic configuration of physical security systems.
• Have attended training for at least one camera manufacturer and received a certificate.
• Hold and retain the OSHA‑10 certificate.
• Have served as a Field Technician (or equal) for a minimum of two years.
• Must pass pre‑employment background check and drug test.

• Ability to effectively lead and plan work days for an installation crew of two to four workers.
• Demonstrated proficiency in low voltage principles (ohm’s law, load calculations, metering, etc.).
• Ability to effectively communicate with customer IT and Facilities staff.
• Ability to effectively coordinate with other trades.
• Demonstrated proficiency in the installation, termination and configuration of IP camera technology, controller hardware, power supplies, door hardware and credential technologies.
• Competency in the principles and concepts of physical security systems and demonstrate the ability to apply knowledge in the field.

This position requires physical activity consistent with a construction or installation environment. The employee will spend more than two‑thirds of their time standing, kneeling, crouching, stooping, using hands to handle or feel, and reaching with hands and arms. Approximately one‑third of the…