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Customer Experience Leader: Team Coach & Service Excellence
Job in
Swadlincote, Derbyshire, DE11, England, UK
Listed on 2026-07-27
Listing for:
First Fence Limited
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
First Fence Limited is seeking a Customer Service Manager to lead a high-performing team focused on delivering exceptional customer experiences. You will oversee daily operations, coach staff, and implement service improvements to reflect our values.
You will use analytics to monitor performance, develop processes for consistency, handle escalations with empathy, and collaborate with sales and logistics to resolve cross-functional issues.
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