Senior Business Development Manager – Retail & Consumer

Responsibilities

• Delivering agreed revenue and profitability targets within the Consumer & Retail sector.
• Developing and executing targeted business development strategies aligned to DSV's commercial objectives.
• Building, managing, and maintaining a strong pipeline of qualified opportunities.
• Developing relationships with senior decision-makers across Retail, Consumer Goods, FMCG, Fashion, Lifestyle, and E-Commerce organisations.
• Leading customer engagement, opportunity qualification, solution development, tender management, and contract negotiations.
• Managing strategic opportunities from prospect identification through to implementation handover.
• Coordinating tender responses, RFIs, RFPs, and commercial submissions.
• Collaborating with cross-functional teams to develop compelling customer solutions.
• Representing DSV at industry events, conferences, and customer forums.
• Maintaining accurate pipeline and opportunity reporting through CRM systems.

• A successful track record in business development, contract logistics, or supply chain solutions sales.
• Demonstrated success in securing significant new business contracts within Consumer & Retail markets.
• Experience leading complex tenders, RFIs, and RFPs.
• Strong commercial awareness and financial acumen.
• Excellent negotiation, influencing, and stakeholder management skills.
• A consultative and customer-focused sales approach.
• Strong presentation and communication skills, including engagement with Director and C-Suite stakeholders.
• The ability to navigate and influence within a matrix organisation.
• Graduate-level education or equivalent industry experience.

Demonstrates expertise in business development and contract logistics within the Consumer & Retail sector, with a strong focus on securing new business contracts and managing complex tenders. Proven ability to build relationships with senior stakeholders and deliver compelling customer solutions through effective negotiation and communication.

• Business Development Strategies
• Tender Management
• RFI Management
• RFP Management
• Pipeline Management
• Opportunity Qualification
• Solution Development
• Commercial Submissions
• CRM Systems
• Financial Acumen

• Negotiation Skills
• Influencing Skills
• Presentation Skills
• Customer-Focused Approach
• Communication Skills

• Graduate-Level Education

• Consumer Goods
• FMCG
• Fashion
• Lifestyle
• E-Commerce