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Service Colleague

Job in Swaffham, Norfolk County, PE37, England, UK
Listing for: Asda Stores Ltd
Part Time, Contract position
Listed on 2026-06-12
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Support
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below

Job Details

  • Job Title: Service Colleague
  • Location: Swaffham
  • Employment Type: Part time
  • Contract Type: Permanent
  • Shift Pattern: Days
  • Hours per Week: 12
  • Pay Rate: £12.71
  • Category: Retail Hourly Colleagues, Sales Staff

At Asda, we want you to find your everything.

As a Service Colleague in our store team, you’ll be at the heart of the customer experience—serving customers and putting them at the heart of everything. Whether you’re stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you’ll play a vital role in the smooth running of our operation.

Responsibilities
  • Stock shelves
  • Unpack deliveries
  • Pick online orders
  • Perfect pizzas
  • Serve customers and put them at the heart of everything
Qualifications
  • Customer-focused: enjoy helping people and making their experience positive
  • Team player: work well with others and support colleagues
  • Reliable: show up ready to work and take pride in what you do
  • Positive attitude: bring energy and enthusiasm to every shift
  • Willing to learn: open to training and keen to build skills
  • A friendly and helpful approach to customer service
  • Willingness to work in a fast‑paced customer service environment
  • Good communication skills and a team mindset
  • Flexibility to work a range of shifts, including weekends and evenings
Benefits
  • Colleague discount: 15% off shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Access to flexible pay, income tracker, financial coaching, exclusive savings account and more
  • Company pension
  • Wellbeing: 24/7 virtual GP, 24/7 EAP service, free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – recognising differences and ensuring inclusion
  • Excellent parental leave policies: maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments
  • Colleague recognition programme
  • Special offers and discounts across services and activities, from airport parking to theme parks and cinemas
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