Leasing and Occupancy Specialist ; Westcott Twin

Leasing and Occupancy Specialist I (Westcott Twin)

Join Winn Companies in the role of Leasing and Occupancy Specialist I at Westcott Twin, a 114‑unit new property located in Swampscott, MA.

Pay range: $21.00 – $24.00 per hour.
Schedule: Monday through Thursday, 8:00 AM to 5:00 PM – part‑time, 24 hours per week.

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait‑list, property tours, leasing apartments, qualifying prospects and following up on prospect leads.
• Prepare lease documentation applicable to program types, complete move‑in paperwork and procedures.
• Maintain applicable databases, and ensure tour route, amenity areas and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement Winn Companies programs, processes and policies to new and current residents as applicable.
• Review, prioritize and distribute resident service requests as required.
• Assist with the planning and facilitation of property events or programs required by the mixed‑income program guidelines.
• Assist on‑site management with ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
• Remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and sub‑markets; include competitors and customer demographics.
• Gather appropriate documents by program types for residency approval submission to the appropriate person or third‑party vendor for review and approval during application or recertification process.
• Remain up to date with any/all Federal, State and/or other regulatory requirements and programs.

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• A current driver’s license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Experience with web‑based applications and computer systems such as Microsoft Office.
• Excellent customer service skills.
• Outstanding interpersonal and communication skills.
• Superb attention to detail.
• Ability to work under pressure.
• Ability to work with a diverse group of people and personalities.

• Associate’s degree.
• Prior experience working with Project‑Based Section 8 and LIHTC.
• Bilingual in English and Spanish.
• NALP and SHCM certification.
• COS or TCS licenses preferred.
• Knowledge of Yardi or Real Page software.
• Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail or restaurant industry.

• Generous time off policies (including 11 paid holidays;
  Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday).
• 401(k) plan options with a company match.
• Various comprehensive medical, dental, & vision plan options.
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution.
• Long‑Term Disability and voluntary Short‑Term Disability;
  Basic Term Life Insurance and AD&D; optional supplemental life insurance.
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions).
• Tuition Reimbursement program and continuous training and development opportunities.
• Well‑being program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & commuter and parking reimbursement options.
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!).
• Flexible and/or hybrid schedules are available for certain roles.
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families.
• To learn more, visit

Winn Companies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

• Seniority level:
  Entry level
• Employment type:
  
  Part‑time
• Job function:
  Sales and Management