Part Time Retail Associate
Listed on 2026-01-02
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Marshalls – a member of The TJX Companies, we offer daily opportunities to learn, thrive, and make an impact. Join our team in Swampscott, MA.
Job Description- Deliver a highly satisfied customer experience by engaging with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
- Adhere to all operational, merchandise, and loss prevention standards.
- May be cross‑trained to work in multiple areas of the store to support business needs.
- Role models established customer experience practices with internal and external customers.
- Supports and embodies a positive store culture through honesty, integrity, and respect.
- Accurately rings customer purchases/returns and counts change back according to established operating procedures.
- Promotes credit and loyalty programs.
- Maintains merchandising philosophy and follows established merchandising procedures and standards.
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
- Initiates and participates in store recovery as needed throughout the day.
- Maintains all organizational and cleanliness standards for the sales floor and participates in maintenance of the entire store.
- Provides and accepts recognition and constructive feedback.
- Adheres to all labor laws, policies, and procedures.
- Supports and participates in store shrink reduction goals and programs.
- Participates in safety awareness and maintains a safe environment.
- Other duties as assigned.
- Possesses excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Strong communication and organizational skills with attention to detail.
- Capable of multi‑tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors.
- Retail customer experience preferred.
Starting pay range: $15.00 to $15.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.
Benefits include:
Associate discount, EAP, smoking cessation support, bereavement, 401(k) with associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses.
Eligible for additional benefits upon meeting service or hours requirements: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act.
Applicants with arrest or conviction records will be considered for employment.
Location1005 Paradise Road, Marshalls Store 0032, Swampscott, MA (USA)
ContactContact your TJX representative for more information.
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