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Visitor Services Manager — Lead Customer Experience & Weekend Ops

Job in Swanage, Dorset County, BH19, England, UK
Listing for: SWANAGE TOWN COUNCIL
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Event Management & Planning, Client Relationship Management
  • Management
    Event Management & Planning, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Swanage Town Council seeks a proactive Visitor Services Manager to lead our information centre and allied facilities. You’ll manage a diverse team, drive excellent customer service, and develop ideas to improve the visitor experience across Swanage.

Based Thursday to Monday, the role involves weekend and bank holiday work and provides LGPS membership and generous leave. A passion for Swanage and strong organisational skills are essential.

We are looking to fill the Visitor Services Manager — Lead Customer Experience & Weekend Ops position at SWANAGE TOWN COUNCIL in Swanage, England, United Kingdom.

This role is for the Visitor Services Manager — Lead Customer Experience & Weekend Ops role at SWANAGE TOWN COUNCIL.

We are seeking a motivated Visitor Services Manager — Lead Customer Experience & Weekend Ops to join SWANAGE TOWN COUNCIL in Swanage, England, United Kingdom.

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