Service Delivery Coordinator

Overview

We are seeking a highly organised and proactive Service Delivery Coordinator to support the planning and coordination of maintenance works. This role is central to ensuring work orders are raised, scheduled and delivered efficiently while meeting agreed timescales and performance targets. You will coordinate contractor diaries, manage workloads and act as a key point of contact throughout the delivery process. Strong organisation, communication and prioritisation skills are essential in this fast paced operational role.

• Raise and process work orders accurately and efficiently
• Coordinate and schedule works ensuring contractor diaries are fully utilised
• Plan workloads to support productive and efficient daily delivery
• Liaise with contractors to confirm attendance, availability and job requirements
• Communicate with clients to arrange access and appointments
• Monitor progress and manage timescales from instruction to completion

• Previous experience in service delivery coordination, scheduling or operations administration
• Experience with in maintenance, construction or service based environments desirable
• Strong organisational skills with excellent attention to detail
• Confident communicator with contractors, clients and residents
• Ability to manage high volumes of work and competing priorities

Please get in touch with Gemma at FFW Site Services Ltd for more information or to apply